TERMS & CONDITIONS

DEFINITIONS

 

In these terms and conditions ("Terms"), the following words and phrases shall have the meanings ascribed to them:

"Agency" or "Yourette" means Yourette Medical Tourism Agency. "Client" or "You" means the person using the services of the Agency.

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SCOPE OF SERVICES

 

The Agency acts as an intermediary in arranging medical procedures, travel, and accommodations, translation services, and other related services. We facilitate contact between you and healthcare professionals and hospitals overseas, assist you with travel arrangements, and provide aftercare services as needed.

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CLIENT RESPONSIBILITIES

 

As a client, you must provide accurate and complete information about your medical condition, history, and any other information relevant to the medical treatment or procedure. You are responsible for settling all payments for our services before your journey commences. You must comply with all medical advice and instructions provided by the healthcare professionals treating you.

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PAYMENT TERMS

 

All payments should be made via methods stated by the Agency. An upfront payment may be required for the commencement of services, with full payment required before the final arrangement of medical procedures. Any delay in payment may result in the delay or cancellation of the arranged services.

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CANCELLATION AND REFUND POLICY

 

If you cancel your medical journey, a refund will be given based on the stage of services provided at the time of cancellation. We will provide a detailed breakdown of this refund policy, including potential fees or penalties for late cancellations.

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PRIVACY POLICY

 

We strictly comply with privacy laws and regulations and will not share your personal information without your explicit consent, except as required to provide our services or by law. You can view our complete Privacy Policy on our website.

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LIABILITY

 

As an intermediary, we are not responsible for the medical treatment itself and cannot be held liable for the actions or omissions of the healthcare professionals and hospitals we connect you with. We will, however, do our best to ensure that you are connected with certified, reputed professionals and institutions.

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INSURANCE

 

We highly recommend you to purchase travel and medical insurance for any unforeseen complications or emergencies. We do not provide insurance coverage and cannot be held responsible for any costs or losses incurred during your medical journey.

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COMPLAINTS AND DISPUTES

 

Any complaints should be brought to our attention as soon as possible. We will do our best to resolve disputes amicably. If legal action is necessary, it will be governed by the laws of the jurisdiction defined in these Terms.

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CHANGES TO TERMS AND CONDITIONS

 

We reserve the right to modify these Terms at any time. We will notify you of any changes via the email address provided by you. Your continued use of our services following notification of changes will be taken as acceptance of the revised Terms.

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GOVERNING LAW AND JURISDICTION

 

These Terms are governed by and construed in accordance with the laws United Kingdom. Any disputes arising out of or in connection with these Terms shall be resolved in the courts of United Kingdom.